A 99.9% Server Uptime
We’ve built our web hosting system using stable hardware components and significantly tweaked software. Our sysadmins have installed a customized version of SELinux on our servers in order to guarantee utmost security and stability. We have set up a number of denial–of–service prevention units combined with powerful firewall software to make sure our network is impenetrable and safe.
Our Linux web hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on top–of–the–line hardware elements furnished by Juniper. Moreover, on each and every router, we’ve placed a firewall with an intricate set of rules in an attempt to sift out all fishy requests.
In this way, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned money at risk, you can’t feel really secure. This is exactly why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel content with our service or if you would like to use a more robust web hosting solution, like a Linux VPS web hosting plans or a Linux dedicated web hosting plans – we will give you a full refund, without any obscure fees or reimbursement taxes.
24/7 Technical Support
If you own a hosting company, your customer service technicians are very important. This is exactly why we have mindfully hand–picked a very skilled group of tech support engineers, each with many years of experience behind his back. With their help, we offer 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All technical support requests are answered in under one hour and our average ticket response time is just twenty minutes!