Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center section incorporated into Websites by Fara Dina’s Online Control Panel features a collection of help articles and regularly asked questions. Aimed towards resolving any common problem that you might encounter, they are contributed by our support team of experienced technicians.

  • Top quality support service
  • Instructional Videos

  • If you prefer to watch how an action is carried out or how a problem is rectified, instead of just reading about it, then examine our selection of how–to video tutorials. They address many different topics and will help you quickly learn how to work with the Online Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 client support service and a 1–hour response guarantee. Our accomplished customer service technicians will be available to you 24–7 to respond to your inquiries and to settle any issue that you may stumble upon. Just send a tech support request from the Help section and we will reply to you in a flash.